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Recruitment and Selection

Start Date:
10 Dec 2018
3 Days
QAR 4500

When it comes to recruitment, the size of the business is not important, as large companies can no more afford to recruit unsuitable candidates than smaller ones.  So, one of the most difficult, as well as, important skills managers/supervisors need to master is how to recruit suitable employees efficiently.  The subjective approach to recruitment  can generate unreliable information resulting in candidates failing to live up to expectations, but the ‘skilled’ interviews takes a structure approach and gets the right information from both, documents and interviews, that give a more reliable indication of future performance.

Upon successful completion of this course, the participants should be able to:

  • Master the recruitment process
  • Recognize the G.R.O.W. model & how to set goals
  • Learn how to prepare for the interview & question process
  • Identify & avoid bias when making an offer
  • Discover new ways of retaining talent & measuring growth

Target audience
Managers and supervisors involved in the recruitment and selection process of their organization. Those who will benefit most are people who have not received either any formal training or wish to improve their selection skills.


Course Structure
This course is designed from a practical perspective and will use interactive training methods including a combination of lecturing, group discussion/exercises; and role-play activities. A follow up assignment is recommended to assess learning.

Program Contents
Module 1: Introduction to Recruitment

  • What is Recruitment?
  • Challenges and Trends
  • Sourcing Candidates
  • Requirements
  • Case Study

Module 2: The Selection Process

  • Job Analysis and Descriptions
  • The Approach
  • The Recruitment Interview
  • Testing
  • Case Study

Module 3: Goal Setting

  • Using the G.R.O.W. Model
  • Identifying Goal Areas
  • Setting SMART Goals
  • Using a Productivity Journal
  • Case Study

Module 4: The Interview

  • Phone Interviews
  • Traditional Interviews
  • Situational Interviews
  • Stress Interviews
  • Case Study

Module 5: Types of Interview Questions

  • Direct Questions
  • Non-Direct Questions
  • Hypothetical or Situational Questions
  • Behavioral Descriptive Questions
  • Case Study

Module 6: Avoiding Bias in Your Selection

  • Expectancy Effect
  • Primacy Effect
  • Obtaining Bias Information
  • Stereotyping
  • Case Study

Module 7: The Background Check

  • Preparation
  • Data Collection
  • Illegal Questions
  • Being Thorough without Being Pushy
  • Case Study

Module 8: Making Your Offer

  • Outlining the Offer
  • Negotiation Techniques
  • Dealing with Difficult Issues
  • Sealing the Deal
  • Case Study

Module 9: Orientation and Retention

  • Getting off on the Right Track
  • Your Orientation Program
  • The Checklist
  • Following Up
  • Case Study

Module 10: Measuring the Results

  • Cost Breakdown
  • Employee Quality
  • Recruiter Effectiveness
  • Fine Tuning
  • Case Study

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